Downey Auto Repair

Can We Wait for It? Can We Work in Your Lobby? One of the most common questions we hear at Glenn’s Auto Service is simple: “Can we wait for it? Can we work in your lobby?” The short answer is yes, and you also have options. We’ve built our customer experience around real life in Downey because some people want to stay, work, and be close to their vehicle, while others need to get home, back to the office, or take care of family. That’s why we’re happy to shuttle you home within our local area, and if needed, we can help arrange a Lyft for you. For larger jobs that take more than a day, we also have two loaner cars available with some limitations. Our goal is to make your visit as easy and stress-free as possible, whether you’re here for routine auto repair, diagnostics, or a bigger job that keeps your vehicle with us a little longer. Waiting at the Shop: Yes, You Can Work in Our Lobby If your service will be relatively short, you’re ab ... read more

When your vehicle needs maintenance, or something doesn’t feel quite right, one of the first questions you may ask is, “How can I get an estimate?” At Glenn’s Auto Service, we know that an estimate isn’t just a number on a piece of paper — it’s the beginning of trust. It’s the assurance that you’ll be treated with honesty, clarity, and respect, without any surprises or pressure. As one of Downey’s longest-standing auto repair shops, our team takes pride in offering written, transparent estimates that help you understand exactly what your vehicle needs and why. Whether you drive a Toyota, Honda, Ford, Chevy, GMC, Nissan, Hyundai, Kia, Subaru, or another American or Japanese vehicle from the 2000s and newer, our estimate process is designed to give you confidence from the moment you walk in. Here’s how the estimate process works and what makes Glenn’s Auto Service different from other shops in Downey, Bellflower, N ... read more

When your car needs service, one of the first questions that comes to mind is, “How long is this going to take?” Between work, family, school drop-offs, and the daily traffic around Downey, being without your vehicle can feel stressful. At Glenn’s Auto Service, we understand that your time is just as valuable as your safety, and we take the question of repair timelines seriously. Our goal is always to give you an honest estimate of how long your repair will take while keeping you updated every step of the way. Because every vehicle and every repair is unique, there isn’t a one-size-fits-all answer. But there is a very clear way we walk you through the process, so you always know what to expect. Here’s how we determine repair timeframes and why some jobs take longer than others. 1. Diagnostics Come First, and Accuracy Takes Time For many repairs, especially when the check engine light is on or you’re hearing an unfamiliar noise, we begin with diagn ... read more

One of the most common questions we hear at Glenn’s Auto Service is, “Can I bring my own parts?” It usually comes from a well-meaning place — a customer found a part online, saw a lower price, and wondered whether supplying it themselves would help save a little money on their repair. We understand the instinct. Cars are expensive, life is busy, and nobody wants to spend more than they have to. But there’s a bigger story behind this simple question, and once drivers hear the full explanation, they usually say the same thing: “Oh… that makes a lot of sense.” So today, we want to share that explanation with you calmly, transparently, and clearly, just like we would if you were standing at our front counter. Why We Don’t Install Customer-Supplied Parts: The Honest Truth Most people assume auto shops say “no” because they want to mark up parts. But at Glenn’s Auto Service, the reason is much more important: We ca ... read more

If you’ve ever taken your vehicle in for service and wondered, “Why does auto repair cost so much?”, you’re not alone. We hear this question often from drivers in Downey, Bellflower, and Norwalk, and it’s a fair question. Car repair can feel overwhelming, especially if you haven’t found a shop you truly trust. At Glenn’s Auto Service, honesty and transparency are the heart of everything we do. We want you to understand where your money goes, why certain repairs cost what they do, and how we work hard to protect your vehicle, your budget, and your safety. Let’s break it down in the same calm, clear way we’d explain it at our front counter — no pressure, no jargon, and no surprises. Quality Auto Repair Starts With Time, And We Take Our Time With You Some shops rush customers in and out. That’s not us. When you come to Glenn’s, we slow down on purpose. We walk you through the inspection results, answer every ques ... read more