Absolutely incredible service. I called a few shops to get my AC evacuated and recharged to fix a transmissions leak (Transmission cooler and AC condenser are the same unit for my vehicle for those curious, 07 Grand Caravan). I had the AC condenser part already and was possibly looking for a shop to take that part and do the work. Glenn's Auto does not offer work from customer purchased products, totally understandable. Mike talked options with me given I had the part, we settled with Glenn's shop evacuating and recharging the freon and I would take care of replacing the AC Condenser. I had them evacuate the AC the same day I called them and that evening I was able to get the AC condenser replaced, and then brought it back in the AM to have them recharge the system and I paid for the service after recharging. Given how small their space is, I was pretty shocked they were able to get this taken care of in such a short time. The reason I am writing this review though is because Mike gives me a call a few days later to make sure everything is working as it should. Wow! I don't remember any time with any company giving me a follow-up call to see how things are going. That really blew me away.
Thank you, Corbin, for choosing Glenn's Auto! Our team aims to provide exceptional service, and we're glad we exceeded your expectations. We appreciate your kind words about Mike. Ensuring your satisfaction is our priority, and follow-up calls are just one way we demonstrate our commitment. We're here whenever you need us. Drive safely!
- Glenn's Auto Service