Downey Auto Repair

You know how you always get bad vibes from a mechanic telling you all kinds of things wrong with your vehicle and it even makes you feel like your cars such a junk you might as well throw a match down the fuel tank? Well, Glens Auto gave me hope! I didnt feel any kind of sketchyness from them. I didnt feel lied to or played like a fool. I guess the best thing I would say about them is that theyre honest people.

This business is truly a first rate, honest, and professional outfit. I highly recommend to anyone who has had a bad experience with auto mechanics.

I am late on writing this response. However I still want to report that I received great, wonderful, terrific service earlier this year, June 2020. My van had a gas leak on a part that was recalled by the dealer. Not only did Mike do the initial evaluation, (because I was having issues with the dealer agreeing to fix the problem) he also contacted the dealer and the dealer's headquarters to help me resolve the issue. My van was repaired by the dealer and to date is working good. I feel Mike went the extra mile and showed genuine concern. He took time to explain the issues and helped me to understand the required repairs. Prices were also reasonable with early drop off hours. Yes, I recommend his shop highly and will use their services again. Very pleased.

Very professional Mike gave me a few options to help me address my truck issues took care of all the problems

Excellent, knowledgeable staff, very comfortable, easygoing experience when bringing in our Ford Flex for service. If something isn't needed, they will advise you to hold off awhile.

Great customer service, knowledgeable technicians Great place !

I recently went in to Glens Auto as a first timer and was quickly impressed with their customer service! I had taken in my 03 Cadillac Escalade which I had recently bought and wanted to get some familiarity with the vehicles issues through a digital inspection. As it would turn out, the vehicle had quite a list of issues that I now had the benefit of knowing. Nothing was pushed on me. Mike, the lead mechanic there was very professional, knowledgeable and honest, which goes a long way in that line of work (Thanks again Mike. Appreciate that!). I was enlightened with recommendations that I could tackle at my leisure and trust that I can go back to Glens Auto Repair and have the peace of mind that I wouldn’t be just another customer to be taken advantage of! I would definitely recommend all friends and family to consider Glens Auto for their auto repair needs! Mike, Misty, Tim, thanks again!

The staff was kind and professional. Mike did a great job ensuring my vehicle was ready on time despite running into multiple difficulties out of his control.

They are a great shop with good prices and honest service.

If I could give more stars I would. They are great and trustworthy. I wouldn't trust anyone else with my repairs.