Downey Auto Repair

Very understanding and helpful with our situation. I highly recommend them! I will definitely come here again with any of our car problems!!

I need to recognize Mike’s customer service, flexibility, and great attitude. Needed to get my old Camry smogged for registration, and have been putting it off because of the Covid19 stay at home restrictions. (I had been to Mike’s shop before, so not a new customer). For the time being I’m by myself, my wife having gone to Northern California to help a friend just before the stay in place was announced. Add to that, I’m almost 70, and have multiple high risk health issues, so I was concerned how I could manage to get the car to Mike, get it smogged and an oil change. Right now no one available for transportation so I could drop off the 1998 Camry. Called Mike and after discussion he said he only smogs cars 2000 and newer, but he OFFERED to pick my car up a couple days later, do the oil change and misc., then personally take it to another shop down the street with old car smog equipment. Mike came and picked up my car, quickly texted me a very reasonable quote for the oil change, plus the smog. He got it all handled in a few hours, then we handled payment and invoice over the phone/email to minimize contact. He then brought my car home and dropped it in the driveway where it had been in the morning. All of this was done with a positive and upbeat attitude, while working shorthanded, under difficult circumstances. Can’t say enough about that level of commitment and customer service. Way over and above any reasonable expectation. If I could give Mike 6 stars on a 5 star max rating scale I would. I will most definitely be back, and recommend Mike’s shop to you, and everyone. Fantastic experience!

He is always very professional and the support staff 🙏😊

I was referred to Glenn's Auto by the Auto Club and as pleased the very first time I took my car there for service. The service is top notch and the pricing is excellent. Good service at a good price, you can't say that for a lot of other Auto Shops that want to make as much money as they can on every customer. I highly recommend them. Took my truck in for service again and once again I got great service at a great price!

I have been going to Glenn's for years. People are treated like family here. Quality is never compromised or questioned. Mike who owned this shop is HONEST and will only sell you what your vehicle needs.

MIKE IS THE BEST HE TELLS ME STRAIGHT OUT WITH ME CAR PROBLEM HE GIVEN THE BEST ADVICE EVER AM VERY HAPPY CUSTOMER WIL BE COMING BAC AGAIN

I called Mike about two days ago with an issue with my starter. I brought it in and he diagnosed that it was the battery in the back of my trunk (sorry for the mess). He had to call a few shops around to find the right battery since mines was installed in the back it had to had the right tubing to vent out. He finally found one during this quarantine time where a lot of shops are out of business. His communication was very professional he notified me on any type work he was about to do. He went above and beyond for his customers and I will gladly return back if I ever run into an issue.

Excellent service every time.

Come from Long Beach to trade with them. Wouldn't go anywhere else.

First time and they were great. Will bring my car there for now on. Thanks!!