Downey Auto Repair

Which Is the Better Vehicle for Reliability: Ford or General Motors? If you’ve ever shopped for a truck or SUV, you’ve probably found yourself comparing Ford and General Motors (Chevrolet/GMC) and wondering: “Which is more reliable long-term?” It’s a great question, and as a shop that works on both every single week, we can tell you there’s no one-word answer like “Ford” or “GM.” Instead, real reliability comes down to specific models, engines, maintenance history, and how the vehicle is used. In this post, we’ll break down how to think about reliability between Ford and GM in a way that actually helps you make a smarter decision, whether you’re buying your next vehicle or trying to keep the one you already own in top shape. What Does “Reliable” Really Mean? When most drivers in and around Downey say they want a “reliable” Ford or GM vehicle, they usually mean: It starts every time an ... read more

How to Reserve a Loaner Car at Glenn’s Auto Service in Downey When your car needs more than a quick oil change, the next question is usually: “How am I supposed to get around while it’s in the shop?” That’s exactly why we offer loaner cars at Glenn’s Auto Service. But because we’re a smaller, family-focused shop (not a giant dealership with a huge fleet), our loaners are limited, and we’re very intentional about how we assign them. This guide walks you through how our loaner system works, how to request one, and what to expect. How Our Loaner Car System Works We keep our policy simple and fair: We operate on a first-come, first-served basis, based on your repair needs. We try to reserve the loaners for those who have larger maintenance or repair needs that take several days. What that means for you: Loaners are not guaranteed, but we do our best to help. We prioritize bigger jobs that will keep your vehicle here overnight or for ... read more

Can We Wait for It? Can We Work in Your Lobby? One of the most common questions we hear at Glenn’s Auto Service is simple: “Can we wait for it? Can we work in your lobby?” The short answer is yes, and you also have options. We’ve built our customer experience around real life in Downey because some people want to stay, work, and be close to their vehicle, while others need to get home, back to the office, or take care of family. That’s why we’re happy to shuttle you home within our local area, and if needed, we can help arrange a Lyft for you. For larger jobs that take more than a day, we also have two loaner cars available with some limitations. Our goal is to make your visit as easy and stress-free as possible, whether you’re here for routine auto repair, diagnostics, or a bigger job that keeps your vehicle with us a little longer. Waiting at the Shop: Yes, You Can Work in Our Lobby If your service will be relatively short, you’re ab ... read more